|
Q |
What method of cleaning
do you use? |
|
A |
As professionals, we are
trained in using all of
the cleaning methods. We
normally use the method
recommended/required by
the carpet manufacturer.
In most cases this will
be hot water extraction,
also known as steam
cleaning. |
|
Q |
Can you remove pet urine
spots and stains from my
carpet? |
|
A |
Urine spot restoration
can be a complicated
procedure. The type of
carpet and the degree of
contamination greatly
affects the outcome.
Often we are able to
achieve very
satisfactory results
using new topical
solutions and
treatments. |
|
Q |
Will cleaning cause my
carpet to re-soil
faster? |
|
A |
No. We use the best
cleaning solutions and
cleaning procedures. Our
solutions are formulated
to not cause re-soiling
and our procedures leave
minimal residue, leaving
your carpet soft and
clean. |
|
Q |
Does cleaning remove the
stain protection from my
carpet? |
|
A |
No. The primary cause of
loss of carpet protector
is the daily foot
traffic and use of the
carpet. Carpet protector
is a clear coating on a
flexible fiber. Over
time, the flexing of the
carpet fibers will cause
the protector to flake
off. |
|
Q |
Is it a good value to
restore the carpet
protection? |
|
A |
Yes. The fiber
manufacturers put
protector on the carpets
to resist soiling.
Protector wears off due
to normal use. Restoring
the protector will keep
your carpets looking
clean longer. |
|
Q |
What
carpet cleaning
process do you use? |
|
A |
We use a Truck Mounted
Steam Cleaning process
which allows us to clean
your carpets with heat
and steam to break down
the oils, grease and
dirt that makes its way
into your floors. This
process also extracts as
we go, so that there is
not a lot of moisture
left in your flooring to
allow for a faster dry. |
|
Q |
Are your cleaning
solutions safe for my
family? |
|
A |
Yes. We are very aware
and concerned about
using the safest
products in your home.
At your request, we will
gladly provide you with
safety information about
any of the products we
use in your home. |
